Build an AI enabled workflow for feedback management system with AWS Translate and AWS Comprehend
With more than 4.6 billion internet users today, the dependency on online feedback and reviews before making any purchase decision is increasing daily. This makes addressing those feedback efficiently an important aspect for every B2C organization. In this demo, we show how to build a human independent workflow for feedback management system. Learn how to use Amazon Translate, a neural machine translation service that delivers fast, high-quality, and affordable language translation and natural language processing service and Amazon Comprehend to find insights from customer feedback. We also cover how to leverage AWS services including Amazon Translate, Amazon DynamoDB and AWS Lambda, as well as share the event- driven serverless workflow with AWS Step Functions to develop the feedback management system.
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